Would you like an opportunity to measure your competence in the world of Healthcare Cleaning which includes Care Homes, Residential Homes, Prisons, Surgeries, Health Centres and all establishments where Infection Prevention & Control is absolutely crucial?

Why not embark onto the ahcp Professional Development Programme, where Cleaning Science workshops to compliment your learning, and to support your successful completion will be available. The study of cleaning as a science will enable the transfer of knowledge which impacts on your cleaning related activities. These may be classroom based or accessed via the ahcp website – www.ahcp.co.uk

In the workshops programme you will find multiple choice questions based on the requirements of your role as outlined below. Each question is designed to help you demonstrate that you are competent as a Healthcare Cleaning Professional and will be followed up with practical demonstrations.

Course Content:

1. Infection Prevention and Control
2. Cleaning and the Environment
3. Practical Cleaning Applications
4. Health, Safety and The Environment
5. Communications and Customer Service
6. Personal Development

What type of ‘evidence’ is required?

By answering the questions and carrying out your daily routines you will provide evidence of how you apply knowledge and skills in your own working environment. When you have completed successfully, you will receive an ahcp Professional Development Certificate and your results will be recorded on your employee training record.

Progression route
Upon completion of this programme you may decide to progress further. A number of educational opportunities are available, you might like to become an ahcp Licensed Learning Mentor or an ahcp Licensed Quality Assurer?

Go to: www.ahcp.co.uk for more info or email Delia directly: dcannings@sky.com

Mailing Address 148 Lawrence Street,
YO10 3EB
Telephone 01908 243425
Fax 01359 242947
Email helpdesk@ahcp.co.uk
Website www.ahcp.co.uk/
Contact Delia Cannings, National Lead for Education & Training



Understand the role of the facilities manager with APSE’s online masterclass

Role of the Facilities Manager (CPD) – APSE member authorities enjoy a special discount!

Do you have responsibility for buildings or the management of building services, such as cleaning and maintenance?

This CPD certified masterclass is designed to support those with facilities management responsibilities who want to develop their competencies and build the capacity of their services.

The pandemic placed unprecedented pressures on facilities managers who need to manage contracted services within changing guidelines and circumstances. This course will help you to hold contractors to account; improve your FM in-sourced services, contracts and systems; and navigate challenging times.

APSE Training, in conjunction with specialist associates Steve Gladwin and Anne Kinder, is offering this skills development masterclass to raise awareness of best practice in managing a range of facilities. The course will include a number of case studies and exercises that will explore the management of both in-sourced and out-sourced facilities management services.

The content of each course will be tailored to meet the requirements of the service sectors attending and may include a range of aspects including: property management, building asset management, cleaning services, compliance management, roles and responsibilities, IT systems, contract management, management of FM teams, gathering stakeholder feedback, procuring and mobilising new contracts.

Learning outcomes:

  • Investigate the role of facilities management within your organisation
  • Understanding stakeholder objectives and requirements
  • Ensuring the effective delivery of facilities management services
  • Managing compliance
  • Successful procurement and management of outsourced services
  • Awareness of facilities management systems
  • Stakeholder feedback and continuous improvement

Who will benefit?

    • Those with some experience of facilities management who want to improve their understanding of the role of the facilities manager
    • Facilities managers
    • Supervisors of front line staff
    • People with responsibility for buildings, offices, workplaces and facilities services
Mailing Address 3rd Floor,
Trafford House,
Chester Rd,
Old Trafford,
M32 0RS
Telephone 0161 772 1810
Email training@apse.org.uk
Website https://www.apse.org.uk/




BICSc is a membership organisation that strives to bring recognition of the vital role cleaning operatives play in everyone’s day-to-day life.

Whether you’re shopping, travelling, working, holidaying, or recuperating, every one of these scenarios has cleaning staff striving to ensure that the environment is not only clean but also safe.

Founded over 60 years ago, BICSc' key objective is to promote the value and professionalism of the cleaning industry, providing training in the key skills required to enhance a cleaning operative’s core role whilst keeping them safe and encouraging them to work in a more effective and efficient manner.

With a range of both practical and theoretical qualifications available, BICSc has something to help further the career of every cleaning professional from entry level, through to supervisor level, and up to an employer with your own business tendering for cleaning contracts.

Check out the website www.bics.org.uk for the full range of courses – many of which can now be taken online via the virtual training suite to fit in with your lifestyle – some of them are free for anybody.

You’ll also find the latest BICSc and industry news in the Media Hub, useful documents that are free to download, specialist publications from the online shop and much more not only from BICSc but also supporting organisations.

Mailing Address 9 Premier Court
Boarden Close
Moulton Park
Telephone 01604 678710
Fax 01604 645988
Email info@bics.org.uk
Website www.bics.org.uk
Contact Neil Spencer-Cook



Safety Training for Window Cleaners
Includes LIFETIME IOSH Accreditation!

The Federation of Window Cleaners offers IOSH accredited Safety training courses for window cleaning which covers essential information on current Health and Safety and Employment Law.

"Cleaning Windows Safely" using water fed poles and portable ladders.

This Cleaning Windows Safely accredited training course was written by experienced window cleaners for window cleaners and is accredited by the Institution of Occupational Safety and Health (IOSH) - Cleaning Windows Safely is a one-day - no nonsense - hands onpractical and theory course - awarding an industry recognised qualification that can be used to gain more business especially with public bodies such as local authorities and NHS Trusts
– This two-for-one course covers both the safe use of Water fed poles and portable ladders which will help you or your organisation comply with legislative training requirements.

"Risk Assessment" for cleaning windows, gutters, and external facades

The FWC one-day Risk Assessment Course for cleaning windows, guttering and external facades was designed by experienced and accredited window cleaners and is delivered by experienced window cleaners. whether a large or small business this course is aimed at employees, supervisors, managers, and safety officers. Accidents and ill health can ruin lives and damage your business so assessing and managing health and safety risks is an essential part of running a business. If you cannot eliminate all risk, you are still required to reduce risk and protect people as far as 'reasonably practicable’. In respect of the practical assessment, those without window cleaning skills may find it beneficial to attend the “Cleaning Windows Safely” course first.


“ I have cleaned windows for 10+ years but found the Cleaning Windows Safely course very informative - made
all the better by the Tutor being an actual present-day window cleaner, and I really enjoyed the day.”

“The Risk Assessment course is compact and very easy to follow, and help was always there if needed.”

Originally designed as a face-to-face delivery – we are pleased to announce an update is underway to include online delivery of both these courses. Email for more information.

Mailing Address Summerfield House
Harrogate Road
Telephone 0161 432 8754
Fax 0161-947 9033
Email info@f-w-c.co.uk
Website www.f-w-c.co.uk
Contact Paul Thrupp


National Carpet Cleaners Association (NCCA)

The National Carpet Cleaners Association (NCCA) is the UK’s only recognised trade association dedicated to the cleaning of carpets, hard flooring, and soft furnishings, including leather.

The association’s mission statement is: “The establishment and maintenance of professional standards within the carpet, soft furnishings, leather and hard floor cleaning industry, with the dual aim of safeguarding the reputation of the industry and protecting its customers.”

The NCCA upholds rigorous standards of professional service delivery in these disciplines based on the most effective and current technical expertise. As such, its training courses reflect the diversity of knowledge, technological advances and customer demand, that affect the soft flooring and furnishings specialists in the cleaning industry.

Courses are delivered through a combination of classroom and hands-on teaching with practical exercises. With the support of leading suppliers and manufacturers, the NCCA provides impartial training on a wide spectrum of carpet and soft furnishing cleaning equipment and techniques.

By offering training to the highest standards, the NCCA aims to continuously raise the bar on the quality of service that soft flooring specialists deliver in the UK.  NCCA members hold a recognised qualification, are fully insured for their work and can provide exemplary service to their clients.

Training is also an important part of achieving membership, which is dependent on taking an entry level training course in Professional Carpet and Upholstery Cleaning  and passing the NCCA entrance examination.

The NCCA has also been granted accreditation by the CPD Certification Service for its Carpet and Upholstery course. This is a significant development in the Association’s objective to promote continued development and excellence among its membership and in the cleaning industry generally.

The NCCA courses are broken down into the following major topics: professional carpet and upholstery cleaning, commercial cleaning, advanced spot and stain removal, water damage restoration awareness, fine fabrics, insect and pest control, curtain cleaning and anti-soil protection.

For further information on National Carpet Cleaners Association courses, including schedules and how to book, please visit: https://ncca.co.uk/training/

Mailing Address



The Chartered Institution of Wastes Management (CIWM)

A not-for-profit organisation dedicated to supporting technical and vocational competence across the waste and resource management, cleaning, facilities management, and parking sectors.

We provide a range of cleaning and street cleansing qualifications, apprenticeships, training programmes and routes to industry to a wide variety of organisations across all sectors and are the exclusive awarding body for cleaning qualifications to the Ministry of Justice.

We provide:

  • Level 1 & 2 qualifications for skilled cleaning operatives across a range of specialities
  • Level 3 and 4 qualifications in facilities management
  • Apprenticeship End-Point Assessments for the Healthcare Cleaning Operative standards in England
  • Framework apprenticeship qualifications in Wales
  • Level 2 qualification in Healthcare Cleaning, underpinning the England apprenticeship standard

With a range of quality-assured centres delivering qualifications nationally, we offer an unrivalled specialist network to support staff development.

Find out more about our cleaning and street cleansing qualifications here.

Mailing Address Quadra,
500 Pavillion Drive,
Northampton Business Park,
Telephone 01604 620426
Fax N/A
Email ciwm@ciwm.co.uk
Website www:ciwm.co.uk
Contact Sarah Poulter CEO


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