David Garcia
Chair
Chair and a Director of the British Cleaning Council, Treasurer and Vice-President of BCC member the Cleaning & Hygiene Suppliers Association (CHSA).
David has been in the industry for almost 50 years and was the founder and former Chairman of Polaris Plastics, which is one of the UK’s leading providers of refuse sacks and bin liners to the away from home market. David has been an active member of the CHSA for many years. He is the driving force behind the CHSA undergraduate bursary scheme. At David’s instigation, the CHSA awards bursaries to the children of employees of CHSA members who successfully apply. He is also responsible for the annual gala ball, a hugely popular event at which association members generously raise significant funds for charity. David has been closely associated with BCC council for a number of years, was elected Deputy Chair in 2023 and became Chair in 2025.
David has been in the industry for almost 50 years and was the founder and former Chairman of Polaris Plastics, which is one of the UK’s leading providers of refuse sacks and bin liners to the away from home market. David has been an active member of the CHSA for many years. He is the driving force behind the CHSA undergraduate bursary scheme. At David’s instigation, the CHSA awards bursaries to the children of employees of CHSA members who successfully apply. He is also responsible for the annual gala ball, a hugely popular event at which association members generously raise significant funds for charity. David has been closely associated with BCC council for a number of years, was elected Deputy Chair in 2023 and became Chair in 2025.
Raymond Martin
Director
Managing Director, British Toilet Association (BTA)
Raymond is an experienced sales, marketing and campaigns manager; who has acquired an extensive knowledge of the bathroom, cleaning, hygiene and environmental/waste management industries. Throughout his career he has held senior management positions with some of the country’s largest organisations such as FW Woolworth, Hoover Ltd, Reynolds Electronics, Keep Britain Tidy and the Chartered Institute of Waste Management (CIWM), before becoming the Managing Director at the BTA in 2012. His strategic role now includes consultations and planning, surveying and supporting local authorities, major retailers and private providers to significantly increase their cleansing and hygiene standards whilst improving the levels of public toilet provision. As an active member of various committees such as the British Standards Institute (BSI), the British Cleaning Council (BCC), the Changing Places Consortium and the World Toilet Organisation (WTO) he is well positioned to offer advice and guidance to government as well as business owners on the essential role and functionality that publicly accessible toilets provide in our modern society.
Raymond is an experienced sales, marketing and campaigns manager; who has acquired an extensive knowledge of the bathroom, cleaning, hygiene and environmental/waste management industries. Throughout his career he has held senior management positions with some of the country’s largest organisations such as FW Woolworth, Hoover Ltd, Reynolds Electronics, Keep Britain Tidy and the Chartered Institute of Waste Management (CIWM), before becoming the Managing Director at the BTA in 2012. His strategic role now includes consultations and planning, surveying and supporting local authorities, major retailers and private providers to significantly increase their cleansing and hygiene standards whilst improving the levels of public toilet provision. As an active member of various committees such as the British Standards Institute (BSI), the British Cleaning Council (BCC), the Changing Places Consortium and the World Toilet Organisation (WTO) he is well positioned to offer advice and guidance to government as well as business owners on the essential role and functionality that publicly accessible toilets provide in our modern society.
Karen Bradney
Director
Panel Member, Domestic Cleaning Alliance (DCA)
Karen began her career in estate agency as a sales negotiator, working for companies such as Dixons, Your Move, and a local independent agent. This experience sparked her interest in property, leading her to begin buying and renovating homes - selling some and building a portfolio of rental properties with her business partner of now 25 years. Alongside their property ventures, Karen and her business partner also started a commercial cleaning company from the ground up. Over time, they grew the business to a turnover exceeding £1 million, employing around 100 staff. After many years of expansion, they decided to franchise the business while retaining a core element of direct operations. With 25 years’ experience in the commercial cleaning industry - successfully running and franchising the company, and supporting others to grow under the brand - Karen sought new ways to broaden the services they offered. This led to the acquisition of a domestic cleaning franchisor which already had multiple franchises providing services from Aberdeen to Barnet. In 2017, the Domestic Cleaning Alliance (DCA) approached Karen and her business partner, inviting their franchisees to join the organisation. One of the key reasons Karen accepted was the DCA’s affiliation with the British Cleaning Council (BCC) and the valuable work the BCC does for the cleaning industry. In 2020, the owner of the DCA approached Karen and her business partner again, this time to ask whether they would be interested in acquiring the organisation. It did not take long for Karen to say yes, adding the DCA to her growing portfolio of businesses. With the ongoing support of her long-term business partner, Karen continues to look for opportunities to diversify into.
Karen began her career in estate agency as a sales negotiator, working for companies such as Dixons, Your Move, and a local independent agent. This experience sparked her interest in property, leading her to begin buying and renovating homes - selling some and building a portfolio of rental properties with her business partner of now 25 years. Alongside their property ventures, Karen and her business partner also started a commercial cleaning company from the ground up. Over time, they grew the business to a turnover exceeding £1 million, employing around 100 staff. After many years of expansion, they decided to franchise the business while retaining a core element of direct operations. With 25 years’ experience in the commercial cleaning industry - successfully running and franchising the company, and supporting others to grow under the brand - Karen sought new ways to broaden the services they offered. This led to the acquisition of a domestic cleaning franchisor which already had multiple franchises providing services from Aberdeen to Barnet. In 2017, the Domestic Cleaning Alliance (DCA) approached Karen and her business partner, inviting their franchisees to join the organisation. One of the key reasons Karen accepted was the DCA’s affiliation with the British Cleaning Council (BCC) and the valuable work the BCC does for the cleaning industry. In 2020, the owner of the DCA approached Karen and her business partner again, this time to ask whether they would be interested in acquiring the organisation. It did not take long for Karen to say yes, adding the DCA to her growing portfolio of businesses. With the ongoing support of her long-term business partner, Karen continues to look for opportunities to diversify into.
Chris James
Council member
Representing the Chartered Institution of Wastes Management (CIWM)
Chris James, BSc (hons), PGCE, PGCPM, MA (Ed), FBICSc, FCMI, FCIWM, (CIWM) MROCC, has been involved with environmental science and cleaning education and development for over 30 years. He is a biologist and environmentalist with a passion for cleaning science environmental science and sustainability. His driving ambition through education and training is to open the eyes of cleaning industry staff to the environmental issues they face, and the part they can play in reducing the impact of cleaning on the environment. He has worked for colleges of FE, universities, national training organisations, sector skills councils and a number of awarding organisations including the Chartered Institution of Wastes Management (CIWM). He has published a number of technical books and was a member of the Government advisory panel on adult literacy, numeracy and employability. In 2008 he conceived, wrote and directed the WorldsSkills UK Team Clean Challenge for Euroskills in which the UK cleaning team won four gold medals.
Chris James, BSc (hons), PGCE, PGCPM, MA (Ed), FBICSc, FCMI, FCIWM, (CIWM) MROCC, has been involved with environmental science and cleaning education and development for over 30 years. He is a biologist and environmentalist with a passion for cleaning science environmental science and sustainability. His driving ambition through education and training is to open the eyes of cleaning industry staff to the environmental issues they face, and the part they can play in reducing the impact of cleaning on the environment. He has worked for colleges of FE, universities, national training organisations, sector skills councils and a number of awarding organisations including the Chartered Institution of Wastes Management (CIWM). He has published a number of technical books and was a member of the Government advisory panel on adult literacy, numeracy and employability. In 2008 he conceived, wrote and directed the WorldsSkills UK Team Clean Challenge for Euroskills in which the UK cleaning team won four gold medals.
Darran Yates
Council member
Executive Council Member of the Federation of Window Cleaners (FWC)
Darran is an experienced ESG, Innovations & Research Director with exceptional skills in respect of customer service, people, health and safety, ESG, innovations and CSR. Darran is an original member of the HSE Cleaning Industry Liaison Forum (CILF) and the Worshipful Company of Environmental Cleaners (WCEC). Darran has served Indepth Managed Services for over 30 years and in that time held different roles and responsibilities including in the past being a BICSc assessor and involved in many other industry initiatives. Darran believes investment in people and their training is key to ensuring high standards and to give people the tools in life to further their career in cleaning and he feels passionate about the right innovations that are sustainable within the industry.
Darran is an experienced ESG, Innovations & Research Director with exceptional skills in respect of customer service, people, health and safety, ESG, innovations and CSR. Darran is an original member of the HSE Cleaning Industry Liaison Forum (CILF) and the Worshipful Company of Environmental Cleaners (WCEC). Darran has served Indepth Managed Services for over 30 years and in that time held different roles and responsibilities including in the past being a BICSc assessor and involved in many other industry initiatives. Darran believes investment in people and their training is key to ensuring high standards and to give people the tools in life to further their career in cleaning and he feels passionate about the right innovations that are sustainable within the industry.
Paul Thrupp
Council member
Chairperson of the Independent Washroom Services Association (IWSA)
Paul was appointed Chairperson of the IWSA in January 2025, having enjoyed many senior roles within the FM industry and specially within the cleaning and hygiene sector for over 48 years. Formerly a Chair and Director of the British Cleaning Council, Paul was also a Director of BCC (Exhibitions) Limited and an Executive Council Member of the Federation of Windows Cleaners (FWC). Paul recognises the value of people working in the Industry and the importance of investing in their development.
Paul was appointed Chairperson of the IWSA in January 2025, having enjoyed many senior roles within the FM industry and specially within the cleaning and hygiene sector for over 48 years. Formerly a Chair and Director of the British Cleaning Council, Paul was also a Director of BCC (Exhibitions) Limited and an Executive Council Member of the Federation of Windows Cleaners (FWC). Paul recognises the value of people working in the Industry and the importance of investing in their development.
Alison Harkness
Council member
Chair of the British Association of Cleaning in Higher Education Facilities Management (BACHEFM)
I have been involved with BACHEFM for many years, including serving on its Executive Committee for the past three years. I am now delighted to have been appointed Chair. Through this work, I have had the opportunity to connect with colleagues across the higher education sector, share experiences, and contribute to discussions about the future of cleaning services within universities. I have worked at the University of Sunderland for 35 years and currently hold the position of Facilities Support Manager, where I am responsible for the management of the University's cleaning operations. In 2025, I was appointed as a Staff Governor on the University of Sunderland Board of Governors, providing me with valuable experience of university governance and a broader perspective on the role of operational services within higher education. I am passionate about the cleaning profession and strongly believe in recognising the vital contribution cleaning teams make every day. Their work is essential in creating safe, clean, and welcoming environments for students, staff, and visitors. As a member of the British Cleaning Council, I look forward to bringing my experience from the higher education sector to the council, learning from colleagues across the wider cleaning industry, and contributing to the continued recognition, development, and promotion of our profession.
I have been involved with BACHEFM for many years, including serving on its Executive Committee for the past three years. I am now delighted to have been appointed Chair. Through this work, I have had the opportunity to connect with colleagues across the higher education sector, share experiences, and contribute to discussions about the future of cleaning services within universities. I have worked at the University of Sunderland for 35 years and currently hold the position of Facilities Support Manager, where I am responsible for the management of the University's cleaning operations. In 2025, I was appointed as a Staff Governor on the University of Sunderland Board of Governors, providing me with valuable experience of university governance and a broader perspective on the role of operational services within higher education. I am passionate about the cleaning profession and strongly believe in recognising the vital contribution cleaning teams make every day. Their work is essential in creating safe, clean, and welcoming environments for students, staff, and visitors. As a member of the British Cleaning Council, I look forward to bringing my experience from the higher education sector to the council, learning from colleagues across the wider cleaning industry, and contributing to the continued recognition, development, and promotion of our profession.
Delia Cannings
Director
Immediate Past BCC Chair, National Lead for Education and Training for the Association of Healthcare Cleaning Professionals (ahcp)
Delia Cannings is a cleaning, environmental and hygiene professional with a career spanning over 40 years of knowledge, skills and experience of health, hygiene and safety matters, including in the NHS and the private and public sectors. Delia was BCC Chair from 2023 - 2025. She is also National Lead for Education and Training for the Association of Healthcare Cleaning Professionals (ahcp) and examiner for the Cleaning Science Degree programmes with Northampton University. She was actively involved in the development of, and contributed to, the NHS National Standards in Healthcare Cleanliness, the National Apprenticeship for Healthcare Cleaning, the Cleaning Hygiene Operative Apprenticeship and the Embedding Effective Hygiene for a Resilient UK report. Delia is a recipient of the Queens Anniversary Prize for her contribution to Education and Training within the Cleaning Industry. Delia is the founder and owner of a successful training and development business, Environmental Excellence Training and Development Ltd.
Delia Cannings is a cleaning, environmental and hygiene professional with a career spanning over 40 years of knowledge, skills and experience of health, hygiene and safety matters, including in the NHS and the private and public sectors. Delia was BCC Chair from 2023 - 2025. She is also National Lead for Education and Training for the Association of Healthcare Cleaning Professionals (ahcp) and examiner for the Cleaning Science Degree programmes with Northampton University. She was actively involved in the development of, and contributed to, the NHS National Standards in Healthcare Cleanliness, the National Apprenticeship for Healthcare Cleaning, the Cleaning Hygiene Operative Apprenticeship and the Embedding Effective Hygiene for a Resilient UK report. Delia is a recipient of the Queens Anniversary Prize for her contribution to Education and Training within the Cleaning Industry. Delia is the founder and owner of a successful training and development business, Environmental Excellence Training and Development Ltd.
Jim Melvin
Director
Former Master of The Worshipful Company of Environmental Cleaners (WCEC), board director for the Cleaning and Support Services Association (CSSA)
Jim had a career in professional football, including coaching football at Wycombe Wanderers FC, and had also worked in the cleaning and hygiene industry, which he returned to in 1996. He has now been involved in the industry in a number of positions, in total for a period of 35 years. In that time, he has gained significant experience and promotion rising from Branch Management to Group CEO of The Exclusive Services Group Limited. Jim joined the WCEC in 2001 before being invited on to the Court of Assistants and served as Master in 2023-24. He is a board director for the Cleaning and Support Services Association (CSSA) and served as BCC Chairman from 2021 to 2023. He has been strenuously lobbying Government for industry recognition along with success in gaining the much-needed Cleaning Hygiene Operative Apprenticeship. Jim is known as being extremely passionate about the delivery of service and detail in his approach to working with clients and staff, and has experience of working in many market sectors working alongside a great many prestigious and blue-chip clients. He is a fervent advocate that cleaning and hygiene colleagues are both socially and culturally accepted as being professionals in their field of expertise and remains determined to affect change. Jim is a family man and he loves spending time with family including his two grandsons Alexander and Jack. In his spare time, Jim enjoys travelling and is an avid football fan, continuing to hold a season ticket at Glasgow Celtic FC in Scotland. He also continues to enjoy drumming and plays in a Bucks based covers band.
Jim had a career in professional football, including coaching football at Wycombe Wanderers FC, and had also worked in the cleaning and hygiene industry, which he returned to in 1996. He has now been involved in the industry in a number of positions, in total for a period of 35 years. In that time, he has gained significant experience and promotion rising from Branch Management to Group CEO of The Exclusive Services Group Limited. Jim joined the WCEC in 2001 before being invited on to the Court of Assistants and served as Master in 2023-24. He is a board director for the Cleaning and Support Services Association (CSSA) and served as BCC Chairman from 2021 to 2023. He has been strenuously lobbying Government for industry recognition along with success in gaining the much-needed Cleaning Hygiene Operative Apprenticeship. Jim is known as being extremely passionate about the delivery of service and detail in his approach to working with clients and staff, and has experience of working in many market sectors working alongside a great many prestigious and blue-chip clients. He is a fervent advocate that cleaning and hygiene colleagues are both socially and culturally accepted as being professionals in their field of expertise and remains determined to affect change. Jim is a family man and he loves spending time with family including his two grandsons Alexander and Jack. In his spare time, Jim enjoys travelling and is an avid football fan, continuing to hold a season ticket at Glasgow Celtic FC in Scotland. He also continues to enjoy drumming and plays in a Bucks based covers band.
Vickie Hacking
Council member
Principal Advisor, Association for Public Service Excellence (APSE)
Vickie's career in local government started ten years ago, working in the One Cornwall Team at Cornwall Council where she delivered support for the transition of seven local councils into a single unitary authority. In 2009 Vickie developed her public sector experience moving to Truro College's Community and Workforce Development Department, providing support and coordination for apprenticeship courses, adult learning and examination administration. Following a move back to Cornwall Council in 2011, Vickie in her capacity as Democratic and Governance Officer, had responsibility for various committees, provided procedural guidance, constitutional advice and support for elected members. Latterly her role evolved to include policy development and pre-decision scrutiny with a particular focus on the planning and young people portfolios. Since her move to APSE in January 2017, Vickie took on regional responsibility for Central England, the secretariat for the All Party Parliamentary Group on School Food and drawing on her wide experience, responsibility for various portfolios including soft FM, housing and cemeteries and crematoria.
Vickie's career in local government started ten years ago, working in the One Cornwall Team at Cornwall Council where she delivered support for the transition of seven local councils into a single unitary authority. In 2009 Vickie developed her public sector experience moving to Truro College's Community and Workforce Development Department, providing support and coordination for apprenticeship courses, adult learning and examination administration. Following a move back to Cornwall Council in 2011, Vickie in her capacity as Democratic and Governance Officer, had responsibility for various committees, provided procedural guidance, constitutional advice and support for elected members. Latterly her role evolved to include policy development and pre-decision scrutiny with a particular focus on the planning and young people portfolios. Since her move to APSE in January 2017, Vickie took on regional responsibility for Central England, the secretariat for the All Party Parliamentary Group on School Food and drawing on her wide experience, responsibility for various portfolios including soft FM, housing and cemeteries and crematoria.
Emma Kiviniemi Wilson
Council member
Managing Director, Textile Services Association (TSA)
Emma is Managing Director of the TSA and has worked with the association for seven years, representing and supporting the UK textile services and commercial laundry industry. Emma has a real passion for the laundry industry and, in particular, the people who make it what it is. She enjoys bringing people together, sharing knowledge and championing the vital role the sector plays across the UK. Through the British Cleaning Council, Emma is keen to represent the laundry industry, while supporting the council and its members in their work to champion, strengthen and raise the profile of the wider cleaning and hygiene sector.
Emma is Managing Director of the TSA and has worked with the association for seven years, representing and supporting the UK textile services and commercial laundry industry. Emma has a real passion for the laundry industry and, in particular, the people who make it what it is. She enjoys bringing people together, sharing knowledge and championing the vital role the sector plays across the UK. Through the British Cleaning Council, Emma is keen to represent the laundry industry, while supporting the council and its members in their work to champion, strengthen and raise the profile of the wider cleaning and hygiene sector.
Dave Wheadon
Council member
CEO of the National Carpet Cleaners Association (NCCA)
Dave has over 35 years of extensive experience in the construction and management sectors, having held a diverse range of positions from junior to senior management roles. His career is marked by significant achievements, including being a finalist for the Hanson Group, the World Management Achiever award for his exemplary management of the materials supply for the Prince of Wales Bridge between England and Wales. Dave's experience includes several years operating a business in Europe, with his last overseas position in the Middle East, where he successfully ran a Saudi-based construction company. There, he navigated complex material, logistical, and operational challenges. More recently, Dave has brought his expertise to the operational management of the master franchise for the world's largest carpet cleaning franchise. His role involved overseeing a vast network of franchisees and ensuring operational excellence and adherence to the highest standards. Following this, Dave joined a major manufacturer, further broadening his industry experience and contributing to the company's strategic growth. Dave served on the board of the NCCA for several years before being appointed CEO, where he continues to drive the association forward with his wealth of knowledge and leadership skills.
Dave has over 35 years of extensive experience in the construction and management sectors, having held a diverse range of positions from junior to senior management roles. His career is marked by significant achievements, including being a finalist for the Hanson Group, the World Management Achiever award for his exemplary management of the materials supply for the Prince of Wales Bridge between England and Wales. Dave's experience includes several years operating a business in Europe, with his last overseas position in the Middle East, where he successfully ran a Saudi-based construction company. There, he navigated complex material, logistical, and operational challenges. More recently, Dave has brought his expertise to the operational management of the master franchise for the world's largest carpet cleaning franchise. His role involved overseeing a vast network of franchisees and ensuring operational excellence and adherence to the highest standards. Following this, Dave joined a major manufacturer, further broadening his industry experience and contributing to the company's strategic growth. Dave served on the board of the NCCA for several years before being appointed CEO, where he continues to drive the association forward with his wealth of knowledge and leadership skills.
Simon Hollingbery
Officer
Company Secretary, British Cleaning Council
Simon Hollingbery started working for the London Borough of Croydon in September 1974. He transferred to Reading Borough Council in June 1979 and has held various roles since then, including as a Building Cleaning Services Manager in 1992. In 1993 he joined the Association of Building Cleaning Direct Service Providers (ABCD) as a very junior member, going on to become Southern Area Chairman as well as National Deputy Chairman. On the retirement of then ABCD Chairman Ken Baxter from Wigan, Simon became Chairman of the ABCD and automatically became a Director on the Board of the British Cleaning Council (BCC). When Doug Cooke became BCC Chairman he was very keen to achieve two things: to move the Cleaning Show to London from the NEC Birmingham and to have somebody from the public sector become BCC Chairman. Doug succeeded on both counts and Simon was honoured to become the first person from the public sector to become BCC Chairman. As Simon came to the end of his term, his successor Stan Atkins of the British Institute of Cleaning Science (BICSc) requested that he become the Company Secretary of the BCC, a position Simon has held for the last six years.
Simon Hollingbery started working for the London Borough of Croydon in September 1974. He transferred to Reading Borough Council in June 1979 and has held various roles since then, including as a Building Cleaning Services Manager in 1992. In 1993 he joined the Association of Building Cleaning Direct Service Providers (ABCD) as a very junior member, going on to become Southern Area Chairman as well as National Deputy Chairman. On the retirement of then ABCD Chairman Ken Baxter from Wigan, Simon became Chairman of the ABCD and automatically became a Director on the Board of the British Cleaning Council (BCC). When Doug Cooke became BCC Chairman he was very keen to achieve two things: to move the Cleaning Show to London from the NEC Birmingham and to have somebody from the public sector become BCC Chairman. Doug succeeded on both counts and Simon was honoured to become the first person from the public sector to become BCC Chairman. As Simon came to the end of his term, his successor Stan Atkins of the British Institute of Cleaning Science (BICSc) requested that he become the Company Secretary of the BCC, a position Simon has held for the last six years.
Philip Morrish
Director
Past Master Emeritus of The Worshipful Company of Environmental Cleaners (WCEC)
Philip Morrish, Chartered MCSI, is a Founder and Director of Safer Space, a cleaning and hygiene accreditation and certification business that has a sensor for process independent auditing purposes. He is also a Past Master Emeritus of The Worshipful Company of Environmental Cleaners (WCEC). Prior to establishing Safer Space, his career was in investment banking where his UK chemical industry research team were consistently ranked #1. In addition, he was a #1 ranked waste management analyst. Phil co-founded Cogency Chemical Consultants that provided due diligence advice to private equity and their corporate lenders.
Philip Morrish, Chartered MCSI, is a Founder and Director of Safer Space, a cleaning and hygiene accreditation and certification business that has a sensor for process independent auditing purposes. He is also a Past Master Emeritus of The Worshipful Company of Environmental Cleaners (WCEC). Prior to establishing Safer Space, his career was in investment banking where his UK chemical industry research team were consistently ranked #1. In addition, he was a #1 ranked waste management analyst. Phil co-founded Cogency Chemical Consultants that provided due diligence advice to private equity and their corporate lenders.
Neil Spencer-Cook
Director
Neil Spencer-Cook MBICSc C.Env.Cln, Group Managing Director, British Institute of Cleaning Science (BICSc)
Neil joined the BICSc Senior Management Team in 2015, bringing extensive leadership experience gained within the hospitality, facilities management, media, and professional services sectors. His career began in hospitality, where he worked in housekeeping and kitchen roles before progressing into senior management and financial leadership positions. Originally joining BICSc from a Financial Director role, Neil quickly became a driving force behind the organisation's digital transformation strategy. Recognising the potential for technology to improve efficiency, accessibility, and sustainability, he has led the development and delivery of several key innovations that have modernised how BICSc supports its members, training providers, and the wider industry. Neil was the innovator, designer and project lead behind the BICSc CPSS Assessor App, which transformed the assessment process by replacing extensive paper-based systems with a digital solution that provides Licensed Assessors with everything they need through a single smart device. He has also overseen the development of the BICSc Audit App, the BICSc Cleaning Supervisor's Certificate, and the BICSc Virtual Training Suite and Training App. Since the launch of online training in 2021, more than 220,000 courses have been completed through the platform, helping organisations access professional training anytime and anywhere while reducing operational costs and environmental impact. A strong advocate for innovation, professional development and sustainability, Neil has consistently championed the use of technology to enhance standards, improve learning outcomes and increase accessibility across the cleaning profession. His work has helped ensure that BICSc remains at the forefront of industry advancement whilst staying true to its mission of raising standards and supporting cleaning professionals worldwide. Neil is a Chartered Environmental Cleaner (C.Env.Cln) and holds Chartered Practitioner status awarded through the Worshipful Company of Environmental Cleaners in recognition of his contribution to the profession. He is passionate about developing the next generation of cleaning professionals, embracing digital innovation, and ensuring the cleaning industry continues to gain the recognition it deserves as an essential profession.
Neil joined the BICSc Senior Management Team in 2015, bringing extensive leadership experience gained within the hospitality, facilities management, media, and professional services sectors. His career began in hospitality, where he worked in housekeeping and kitchen roles before progressing into senior management and financial leadership positions. Originally joining BICSc from a Financial Director role, Neil quickly became a driving force behind the organisation's digital transformation strategy. Recognising the potential for technology to improve efficiency, accessibility, and sustainability, he has led the development and delivery of several key innovations that have modernised how BICSc supports its members, training providers, and the wider industry. Neil was the innovator, designer and project lead behind the BICSc CPSS Assessor App, which transformed the assessment process by replacing extensive paper-based systems with a digital solution that provides Licensed Assessors with everything they need through a single smart device. He has also overseen the development of the BICSc Audit App, the BICSc Cleaning Supervisor's Certificate, and the BICSc Virtual Training Suite and Training App. Since the launch of online training in 2021, more than 220,000 courses have been completed through the platform, helping organisations access professional training anytime and anywhere while reducing operational costs and environmental impact. A strong advocate for innovation, professional development and sustainability, Neil has consistently championed the use of technology to enhance standards, improve learning outcomes and increase accessibility across the cleaning profession. His work has helped ensure that BICSc remains at the forefront of industry advancement whilst staying true to its mission of raising standards and supporting cleaning professionals worldwide. Neil is a Chartered Environmental Cleaner (C.Env.Cln) and holds Chartered Practitioner status awarded through the Worshipful Company of Environmental Cleaners in recognition of his contribution to the profession. He is passionate about developing the next generation of cleaning professionals, embracing digital innovation, and ensuring the cleaning industry continues to gain the recognition it deserves as an essential profession.
Marius Coulon
Council member
Managing Director, National Association of Wheeled Bin Washers (NAWBW)
Marius Coulon is an ex-Army officer who, on retiring from the Army, spent 15 years in the lithographic print industry. Selling his 50 per cent shareholding in a medium sized print company, he and his wife Fiona set up a wheelie bin washing company that quickly expanded to the extent that they bought out the manufacturing company that had sold them their first three bin washers. Having purchased the business in Stafford and having a thriving bin washing business in Buckinghamshire, a decision was made to move to Stafford, establish the business as a franchise organisation and sell the Buckinghamshire based business as three start up franchises. They quickly realised that they were competing with many ‘cowboy’ companies which were not complying with any of the laws/rules for the industry and that no-one was policing this. It was therefore agreed with the Green Clean Board, which now included Marius' son Daniel, that they would establish the National Association of Wheeled Bin Washers (NAWBW) in order to give a trade standard for those who could aspire to it. They now have 25 franchisees worldwide and 130 association members after some 27 years in the business. Marius has a Masters Degree in Leadership and Man Management (MCGI) and is a member of BICSc.
Marius Coulon is an ex-Army officer who, on retiring from the Army, spent 15 years in the lithographic print industry. Selling his 50 per cent shareholding in a medium sized print company, he and his wife Fiona set up a wheelie bin washing company that quickly expanded to the extent that they bought out the manufacturing company that had sold them their first three bin washers. Having purchased the business in Stafford and having a thriving bin washing business in Buckinghamshire, a decision was made to move to Stafford, establish the business as a franchise organisation and sell the Buckinghamshire based business as three start up franchises. They quickly realised that they were competing with many ‘cowboy’ companies which were not complying with any of the laws/rules for the industry and that no-one was policing this. It was therefore agreed with the Green Clean Board, which now included Marius' son Daniel, that they would establish the National Association of Wheeled Bin Washers (NAWBW) in order to give a trade standard for those who could aspire to it. They now have 25 franchisees worldwide and 130 association members after some 27 years in the business. Marius has a Masters Degree in Leadership and Man Management (MCGI) and is a member of BICSc.
Angela Jaquiss
Council member
Representing the UK Housekeepers Association (UKHA)
Angela Jaquiss became a member of the UKHA when it was set up in 1985. She has represented the UKHA at BCC meetings since 1991, initially as Deputy National Secretary and from 2015 - 2018 as National Secretary. Since then, Angela has represented the National Chair at all BCC meetings.
Angela Jaquiss became a member of the UKHA when it was set up in 1985. She has represented the UKHA at BCC meetings since 1991, initially as Deputy National Secretary and from 2015 - 2018 as National Secretary. Since then, Angela has represented the National Chair at all BCC meetings.
Rosina Robson
Council member
Chief Executive, British Pest Control Association (BPCA)
A familiar face in Westminster and the devolved nations, Rosina Robson joined the BPCA as Chief Executive in June 2025, bringing more than 20 years of experience leading policy and public affairs campaigns for major membership organisations. Before joining the BPCA, Rosina held senior roles with the Federation of Small Businesses, the National Hair & Beauty Federation, and the Russell Group of Universities, where she championed small business interests and higher education innovation alike. At the BPCA, Rosina leads the association’s strategic direction, governance and stakeholder engagement, working in partnership with the executive board to ensure the BPCA delivers for its diverse membership and upholds the highest professional and ethical standards in pest management. Rosina is passionate about professionalism, public health and environmental protection, and about ensuring pest management professionals receive the recognition they deserve for their vital role in protecting people and property across the UK.
A familiar face in Westminster and the devolved nations, Rosina Robson joined the BPCA as Chief Executive in June 2025, bringing more than 20 years of experience leading policy and public affairs campaigns for major membership organisations. Before joining the BPCA, Rosina held senior roles with the Federation of Small Businesses, the National Hair & Beauty Federation, and the Russell Group of Universities, where she championed small business interests and higher education innovation alike. At the BPCA, Rosina leads the association’s strategic direction, governance and stakeholder engagement, working in partnership with the executive board to ensure the BPCA delivers for its diverse membership and upholds the highest professional and ethical standards in pest management. Rosina is passionate about professionalism, public health and environmental protection, and about ensuring pest management professionals receive the recognition they deserve for their vital role in protecting people and property across the UK.
Allison Ogden-Newton OBE
Council member
CEO of Keep Britain Tidy
Allison is an experienced charity professional and social entrepreneur, having worked as Chief Executive at World Child Cancer and Social Enterprise London. She was founder of breakthrough social value think-tank, The Transition Institute. Allison has led Keep Britain Tidy charity for eight years, starting campaigns such as the highly successful Great British Spring Clean.
Allison is an experienced charity professional and social entrepreneur, having worked as Chief Executive at World Child Cancer and Social Enterprise London. She was founder of breakthrough social value think-tank, The Transition Institute. Allison has led Keep Britain Tidy charity for eight years, starting campaigns such as the highly successful Great British Spring Clean.
Jason Grimsley
Officer
Media Manager, British Cleaning Council
Jason has nearly 30 years experience in media, public relations and communications. He is a successful former journalist, which included spells as Assistant News Editor at one of the UK's biggest provincial newspapers and as an online producer at ITN News. His PR experience includes working at some of the UK's biggest local councils and as an Account Manager at one of Manchester's foremost PR agencies, during which time he specialised in government and business PR. He has been the BCC's media manager since 2019. Jason's qualifications include a degree in history, a post-graduate qualification in journalism and a diploma in PR.
Jason has nearly 30 years experience in media, public relations and communications. He is a successful former journalist, which included spells as Assistant News Editor at one of the UK's biggest provincial newspapers and as an online producer at ITN News. His PR experience includes working at some of the UK's biggest local councils and as an Account Manager at one of Manchester's foremost PR agencies, during which time he specialised in government and business PR. He has been the BCC's media manager since 2019. Jason's qualifications include a degree in history, a post-graduate qualification in journalism and a diploma in PR.